Privacy Policy

TruSkin Aesthetic Group ("TruSkin," "we," "us" or "our") operates apexpropen.com (the "Site") to market the Apex Pro microneedling system to licensed medical and aesthetic practices in the United States. This Privacy Policy explains what information we collect through the Site, how we use it and the choices you have.

When you request pricing, a demo, a trade-in review or the Apex Pro Challenge, we collect the information you enter in our form:

• First and last name
• Practice name
• Work email address
• Phone number

We also keep what you tell us when you call, email or meet with our team.

Please do not submit patient information or other protected health information through the Site. The Site is not designed to receive it.

When you visit the Site, we and our service providers automatically collect information about your visit, including:

• Your IP address, browser type, device type and operating system
• The pages you view, the links and buttons you click, and how long you stay
• The website or advertisement that referred you, including campaign parameters (such as UTM tags) and advertising click identifiers (such as the Google click ID)
• Approximate location derived from your IP address

We collect this information using cookies, pixels and similar technologies. When you submit our form, the campaign information from your visit is attached to your inquiry so we know which advertising brought you to us.

We use the following third-party tools on the Site:

• Google Tag Manager, to manage the tools listed here
• Google Analytics, to understand how visitors use the Site
• Google Ads, to advertise the Site and measure which ads lead to inquiries
• PostHog, a product analytics service that records how visitors interact with our pages. PostHog may record your session (such as page views, scrolling, mouse movements and clicks) so we can see where the Site is hard to use. When session recording is on, text typed into form fields is masked.

These providers may collect information directly from your browser and process it under their own privacy policies. You can learn how Google uses this information at policies.google.com/technologies/partner-sites, and you can opt out of Google Analytics with the browser add-on at tools.google.com/dlpage/gaoptout. You can control personalized Google ads at adssettings.google.com.

• To respond to your inquiry and provide pricing, demos, trade-in reviews and program details
• To sell, deliver, train on and support Apex Pro, ApexPDRN+ and related products
• To send you information about Apex Pro that we believe is relevant to your practice
• To measure and improve the Site and our advertising
• To protect the Site against spam, fraud and misuse
• To comply with legal obligations and enforce our terms

When you submit our form, you agree that we may contact you by phone and email about Apex Pro. Consent is not a condition of purchase. You can ask us to stop at any time by replying to an email, using an unsubscribe link or calling us at the number below.

We do not sell your personal information for money. We share information only as follows:

• With service providers who help us run our business, such as our customer relationship management system, website hosting, and the analytics and advertising tools listed above. They may use the information only to provide services to us, or as described in their own policies for the tools listed above.
• With our authorized sales and support partners, so they can respond to your inquiry
• When required by law, or to protect the rights, property or safety of TruSkin, our customers or others
• In connection with a merger, acquisition or sale of all or part of our business

We keep inquiry and customer information for as long as we have a business relationship with you and as needed afterward for our legitimate business purposes, including record keeping, warranty support and legal compliance. Analytics data is retained according to the settings of each analytics provider.

The Site is served over an encrypted (HTTPS) connection, and we limit access to inquiry information to the people and providers who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

• Cookies: you can block or delete cookies in your browser settings. The Site will still work, but our analytics will not.
• Marketing: you can opt out of our emails and calls at any time as described above.
• Access, correction and deletion: you can ask us what personal information we hold about you, and ask us to correct or delete it.

Depending on the state where you live, you may have additional rights under state privacy law, such as the right to know, correct or delete your personal information and to opt out of targeted advertising. To make a request, contact us using the details below. We will verify your request and respond within the time required by applicable law, and we will not discriminate against you for exercising your rights.

The Site is intended for licensed professionals and is not directed to anyone under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it last changed. Material changes will be posted on this page.

Questions or privacy requests can be sent to:

TruSkin Aesthetic Group

720 E Market St #103, West Chester, PA 19382

Phone: (888) 480-7327