10
Cartridges
The purchase includes the pen and 10 cartridges. When those cartridges have been used, the trial has ended, even if calendar days remain.
Money-back trial
The Apex Pro Challenge
Use the Apex Pro Microneedling Pen in your own rooms. The purchase includes the pen and 10 cartridges. The trial ends when those cartridges are used or 30 days have passed, whichever comes first.
Two clocks. The first one to finish ends the trial.
30
Days
The trial also ends 30 days after purchase. If that day arrives first, unused cartridges do not extend the window.
If you send it back
The refund follows a successful return.
The trial ends at 10 cartridges used or 30 days after purchase, whichever comes first. Refund issued upon successful return of the pen and all unused cartridges within the trial.
If you are not happy with the results, return the pen and any unused cartridges within the trial. The refund is issued upon successful return. Keep the cartridges you have not used with the pen so the return is complete.
What this trial is not
- It is not a free pen and it is not a sample unit.
- It is not a promise of a clinical outcome, a patient response or a financial result.
- It does not replace the written quote, the warranty terms or the Indications For Use.
Apex Pro is an fda-cleared Class II microneedling device. Training is included with every device. Ask for the clearance documents and the full Indications For Use in writing during the same conversation.
Where the Challenge sits next to a trade-in.
Practices that already own a professional pen usually start with the Apex Pro trade-in. The trade-in price is $2,500, against a standard price of $4,500. The device you trade in has to be one you own outright. You keep treating on it until the new pen is installed and the team is trained.
The Challenge is the trial window on the purchase itself. Ask the specialist to confirm both the trade-in credit and the Challenge dates in the same written quote. Cartridge boxes after the included 10 are priced on the cartridge page.
Questions
Challenge questions
How long is the Apex Pro Challenge?
The trial ends at 10 cartridges used or 30 days after purchase, whichever comes first. The trial ends at 10 cartridges used or 30 days after purchase, whichever comes first. Refund issued upon successful return of the pen and all unused cartridges within the trial.
What has to come back for a refund?
The pen and all unused cartridges. The refund is issued upon successful return of both, within the trial.
Is the Challenge a free pen?
No. It is a purchase of the Apex Pro Microneedling Pen and 10 cartridges, with a refund if you return the pen and the unused cartridges within the trial window. It is not a sample and it is not a promise of clinical results.
Does the Challenge change the pen price?
No. The standard price is $4,500. With a trade-in of a competing professional pen you own outright, the price is $2,500, and starter cartridges are included. The Challenge describes the trial window on that purchase.
Related reading
- Apex Pro pen price$4,500 standard, or $2,500 with a trade-in of a competing professional pen you own outright. Written quote, no online checkout.
- Apex Pro trade-inTrade in the professional pen you own and keep treating on it until the new Apex Pro is installed and your team is trained.
- Warranty and loanerLifetime device warranty, subject to terms, and a loaner that ships within 24 hours when you notify us by 2 p.m. Eastern.
- Apex Pro pen FAQPrice, cartridges, trade-in, the Challenge, FDA clearance and support, answered in one place.
The Apex Pro Challenge
Ask for the Challenge dates in writing.
A specialist will confirm the purchase, the 10 cartridges, the 30-day limit and what a return requires before you buy.